Modeling the Quality and Reliability Dependent Customer Satisfaction in Healthcare

Sh. Hajinia Leilabadi; R. Noorossana

Volume 3, Issue 2 , May 2014, , Pages 33-45

  The importance of Customer Satisfaction is quite evident to any business or organization mainly because it plays a vital role in any industry. But unfortunately when it comes to health care and more specifically, hospitals, clinics and health systems, enormous rate of failure related to quality and reliability ...  Read More

A Hybrid Genetic Algorithm/Simulation Approach for Redundancy Optimization with Objective of Maximizing Mean Lifetime and Considering Component Selection

H. Karimi; A.A. Najafi

Volume 2, Issue 2 , June 2013, , Pages 35-46

  In this paper, we consider a reliability redundancy optimization problem in a series-parallel type system employing the redundancy strategy of cold-standby. The problem consists of two parts component selection and determination of redundancy level of each component—which need to be solved so that ...  Read More