A Method for Evaluating Project Management Standards, Based on EFQM Criteria, Using FTOPSIS Method

Document Type: Research Paper

Author

Department of Industrial Engineering, Islamic Azad University, Sanandaj Branch, Sanandaj, Kurdistan, Iran

Abstract

In this paper, the fuzzy technique of order performance by similarity to ideal solution (FTOPSIS) is employed to evaluate some well-known project management standards (PMSs) based on the criteria introduced by European foundation for quality management model (EFQM) to have a new framework to compare standards as a new comprehensive method. To do this end, a brief review on some of the PMSs is introduced based on their frameworks, concepts and critical areas. The crucial index are extracted based on the EFQM model areas and because of multiplicity of the criteria, the TOPSIS is employed to assess the standards. In addition, fuzzy logic is applied to encounter with the vagueness of judgment about the coverage level of each PMS in each of the nine basic criteria of the EFQM model in order to evaluate them. Computational results which are shown in the following sections indicate the applicability and usefulness of the method.

Keywords