Inventory, logistics, and transportation
1. Customers' satisfaction with the level of service in Murtala Muhammad International Airport (MMIA), Lagos, Nigeria

U. G. Chike; M. S. Stephens

Volume 10, Issue 1 , Winter 2021, , Pages 35-45

http://dx.doi.org/10.22105/riej.2021.263588.1174

Abstract
  The aim of this study is to examine customers’ satisfaction with the level of service in Murtala Muhammed International Airport (MMIA), Lagos, Nigeria; so as to identify the service attributes requiring managerial attention in the airport. The study evaluated twenty eight service attributes in ...  Read More