Document Type : Research Paper


Department of Industrial Engineering and Management, Faculty of Mechanical Engineering, Khulna University of Engineering and Technology, Khulna, Bangladesh.


The role of primary education is to ensure the broad-based development of pupils. This means ensuring that all pupils are able to develop their cognitive, social, emotional, cultural, and physical skills to the best of their abilities and preparing them for their further school career. It is known that education in Bangladesh is highly subsided. The government has given the highest importance to the education sector to ensure education for all. A large percentage of a country's national budget is set to promote education and make it more accessible. But the education system of Bangladesh faces several problems. Low performances in primary levels and dropout are matters of concern because the low performances can result of poverty, widening disparities in education opportunities and facilities, poor school attendance, less contact time in school, lack of skilled school teachers, and lack of coordination between parents and the teachers. For that reasons, this research is conducted to implement the Total Quality Management (TQM) to improve the condition and the quality of the primary education system. Total Quality Management is a tool for ensuring proper quality in the entire organization. The main objective of the research is to eliminate problems such as the lack of quality of teachers and to improve the relation between teachers, students, and parents. Another aim of this research is to improve the quality of the environment of the class room in order to motivate the students to go to school; so, the dropout can be reduced.


Main Subjects

[1]     Juran, J. M. (1993). Quality planning and analysis; from product development through use. New York McGraw-Hill199634.
[2]     McCulloch, M. (1993). Total quality management: its relevance for higher education. Quality assurance in education, 1(2), 5-11.
[3]     Sisman, M., & Turan, S. (2002). Total quality management in education (TQM in Education). PegemA, ankara.
[4]     Sallis, E. (2014). Total quality management in education. Routledge.
[5]     Töremen, F., Karakuş, M., & Yasan, T. (2009). Total quality management practices in Turkish primary schools. Quality assurance in education, 17(1), 30-44.
[6]     Senge, P. M. (1991). The fifth discipline, the art and practice of the learning organization. Performance+ Instruction, 30(5), 37-37.
[7]     Şişman, M., & Turan, S. (2002). The function of the advisory boards of the education zone in education and school management. Education research journal, 2 (6), 136-146.
[8]     Croker, R. E. (1996). Defining instructional quality by employing the total quality management (TQM) method: A research project. Retrieved from
[9]     Terry, P. M. (1996). Using Total Quality Management Principles to Implement School-Based Management. Retrieved from
[10]  Lezotte, L.W. (1992), Creating the Total Quality Effective School, Effective Schools Products Ltd, Okemos, MI. Retrieved from
[11]  Maguad, B. A. (1999, June). A total quality approach to Adventist education. Retrieved from
[12]  Vaill, P. B. (1989). Managing as a performing art: New ideas for a world of chaotic change. Jossey-Bass.
[13]  Felder, R. M., & Brent, R. (1999). How to improve teaching quality. Quality management journal, 6(2), 9-21.
[14]  Johnson, D. W., & Todd, D. E. (1998). Harvesting effects on long-term changes in nutrient pools of mixed oak forest. Soil science society of America journal, 62(6), 1725-1735.
[15]  Better operations. (2017). Retrieved from