Management Sciences
Relationship between passengers’ satisfaction and service quality in murtala muhammed international airport, Lagos, Nigeria

A. Adeniran; S. O. Fadare

Volume 7, Issue 3 , November 2018, , Pages 349-369

https://doi.org/10.22105/riej.2018.134686.1045

Abstract
  The study examines the relationship between passengers’ satisfaction and service quality in MMIA. The sample size for the study is a total of three hundred and eighty-four (384), meanwhile, 58.3 percent of response rate was valid for data analysis. 49.1 percent valid questionnaire responses were ...  Read More