1. The Impact of Total Quality Management on Organizational Innovation

H. Zandhessami; A. Jalili

Volume 2, Issue 1 , Winter 2013, Pages 1-11

  Many organizations are facing competitive challenges due to the rapid pace of technological change. Management theorists and practitioners alike have called for more creativity and innovation in product lines, management practices and production processes. On one hand, Total quality management (TQM) ...  Read More

2. Estimating Duration of Projects Manual Tasks Using MODAPTS plus Method

H. Golpira

Volume 2, Issue 1 , Winter 2013, Pages 12-19

  Estimating duration of projects manual tasks is one of the crucial concepts and problems of their management and control. Methods have been used to achieve this estimation are so difficult, time consumer and basically unreliable. In this paper a new method is introduced based on modular arrangement of ...  Read More

3. A Genetic Algorithm Coupled with Tabu Search for Bi-Objective Permutation Flow Shop

N. Shahsavari Pour; M.H. Abolhasani Ashkezari; H. Mohammadi Andargoli

Volume 2, Issue 1 , Winter 2013, Pages 20-29

  Considering flow shop scheduling problem with more objectives, will help to make it more practical. For this purpose, we have intended both the makespan and total due date cost simultaneously. Total due date cost is included the sum of earliness and tardiness cost. In order to solve this problem, a genetic ...  Read More

4. Customer Profitability Segmentation for SMEs Case Study: Network Equipment Company

A. Mesforoush; M.J. Tarokh

Volume 2, Issue 1 , Winter 2013, Pages 30-44

  It is important to segment the most profitable customers of a company. Many CRM researchers have been performed to calculate customer profitability and develop a comprehensive model of it. This paper with the aid of data mining tools tries to customer segmentation based on kind of RFM. Customers are ...  Read More

5. A Hybridized Lagrangian Genetic Algorithm for Designing an Integrated Supply Chain Network: A Case Study Approach

A. Jafari; P. Chiniforooshan; F. Zabihi

Volume 2, Issue 1 , Winter 2013, Pages 45-62

  This paper investigates the problem of designing an integrated production-distribution system which supports strategic and tactical decision levels in supply chain management. This overall optimization is achieved using mathematical programming for modeling the supply chain functions such as location, ...  Read More