1. Simulation in Citizen Relationship Management

E. Teymournejad; M.J. Tarokh

Volume 1, Issue 3 , Autumn 2012, , Pages 48-59

Abstract
  Telecommunications play an important role in providing services for citizen and through this study is been trying to use modeling and simulation system for Communications Center (solving failure process) also solving problem, speed of solving the failure, followed by optimization system and offers a ...  Read More